X Bookmarks — 2024 KW01: Twenty, the open-source CRM

January 4, 2024

|bookmarks

by Florian Narr

X Bookmarks — 2024 KW01: Twenty, the open-source CRM

@steventey — Twenty: open-source CRM alternative

Just found my new favorite OSS company → https://twenty.com

It's a modern, open-source alternative to Salesforce/Hubspot that lets you manage your customer relationships in a secure + privacy-first way.

Incredible work @charlesbochet, @thomasdesfrancs, @_felx & team 👏

twenty.com is exactly the kind of project that makes sense in 2024 — Salesforce and HubSpot are bloated and expensive, and most teams don't need 90% of what they offer. An open-source, self-hostable CRM means you control your data and can actually extend the thing when it doesn't do what you need. The "privacy-first" framing is doing real work here, especially for teams that don't want customer data living in yet another SaaS vendor's cloud.

@PawelHuryn — North Star Metric: what it actually means

The North Star Metric is an extremely simple, powerful concept. But it's largely misunderstood.

In this post:

  1. What is a North Star Metric?
  2. Common Misconceptions
  3. Recommended Classification

Honestly, saved this more as a reference than a revelation — the NSM concept gets tossed around constantly and usually poorly. The interesting part is the "recommended classification" angle: most teams treat NSM as a single magic number and then argue about which number, when the real failure mode is picking a metric that doesn't actually proxy for long-term value. If your NSM is DAU, you're probably measuring engagement, not value delivery. Worth having a clean write-up to point people at when the conversation comes up.